DELIVERY COST TO CAPITAL CITIES (SYDNEY, MELBOURNE & BRISBANE) - Lowest Delivery Price in Australia!
Bedsonline offers the lowest delivery cost of beds, mattresses, bases and furniture to all Sydney, Melbourne and Brisbane Metro areas - only $29 no matter how many items you buy! If you wish to confirm your area meets these criteria, kindly contact our call centre.
Delivery of pillows, linen and manchester costs only $12 nationwide per item.
Please note, our delivery quotes are for ground / kerbside delivery only. If you require additional delivery assistance (i.e. flights of stairs etc) please specify in the order instructions/comment box at checkout (a minimal surcharge of $42 will apply to the order. A consultant will contact you to finalise the additional payment)
DELIVERY COST TO PERTH
Delivery of a mattresses, bases to all suburbs in Perth is only $55, no matter how many items you buy.
Delivery of pillows, linen and manchester costs only $12 nationwide!
Delivery of Furniture items are subject to a quotation as many of these items originate from Sydney and Melbourne. Please contact our call centre to get a quote. Whilst you may be permitted by the system to checkout with a standard $55 freight fee, this will not apply to the furniture items in your order. A consultant will contact you to arrange payment of the addtional freight.
DELIVERY COST TO REGIONAL AREAS
Bedsonline delivers Australia wide, please utilise our shipping calculator (located at your shopping cart) or call 1300 112 337 for an accurate delivery quote. Whilst the standard delivery costs calculated a point of checkout will be applied, furniture items may incur an additional cost. A consultant will contact you should this be the case.
In the case of BULK ORDERS, a consultant will discuss the additional freight charges necessary. It is recommended that you contact our call centre to access a full freight quote prior to making the order.
Delivery of pillows, linen and manchester costs only $12 nationwide!
ADDITIONAL DELIVERY COST
Please note, our delivery quotes are for ground / kerbside delivery only. If you require additional delivery assistance (i.e. flights of stairs etc) please specify in the order instructions/comment box at checkout (a minimal surcharge of $42 will apply to the order. A consultant will contact you to finalise the additional payment).
7-12 WORKING DAYS DELIVERY (CAPITAL CITIES)
At Bedsonline we value quality. All our mattresses, bases and bedroom furniture are made to the highest quality standards. Due to this, delivery times may vary between different products.
Bedsonline is able to deliver most mattress, base and furniture orders within approximately 7-12 working days of your payment (depending on stock availability). Delivery to regional areas may take longer - please read state specific information below.
All pillows, linen and manchester are sent separately through Australia Post and should arrive between 7-12 working days of your payment. (Please note: if your order contains pillows/linen/manchester as well as mattresses/furniture, your delivery will be received in part through eparcel and will arrive seperately to your furniture and mattress order).
7-21 WORKING DAYS DELIVERY (REGIONAL AREAS)
Delivery to regional areas may take 7-21 days depending on your location. We ecnourage you to retain contact with our call centre to keep abreast of your order. Whilst everything is done to keep you informed, we are at the mercy of independent couriers for the timing of deliveries to regional areas.
DELIVERY DAYS AND CONFIRMATION
For mattreses and beds a courier will contact you the night before to arrange delivery times. The appointment is typically a 4 hour window period Monday to Friday or by arrangement on Saturday (at an additional cost - please call our customer service staff for an exact quote 1300 112 337)
Any specific delivery requests confirmed at the time of placing your order will be scheduled accordingly. However, please feel free to call 1300 112 337 with further queries and one of our service consultants will assist you.
CAN I PICK-UP MY ORDER?
Looking to save more on our already discounted prices? We have a collection point located in Sydney for you to swing by and pick-up your order. Why not call us on 1300 112 337 and find out if your product is in stock and ready for collection.
Our Sydney showroom/warehouse is located at 503 Old South Head Road, Rose Bay, Sydney.
WHAT WILL HAPPEN ON THE DAY OF DELIVERY?
The appointment is typically a 4 hour window period Monday to Friday, or by arrangement Saturday.
If requested we can call you on the day of delivery to give you a 4 hour delivery window. Every effort is made to ensure that the product is delivered on time.
You will need someone at the delivery address who will be able to take charge of the item ordered. If you are out when the delivery arrives, we will leave a card with a phone number for you to re-arrange delivery directly. Please be aware that if you are not at the point of delivery at the time the items are delivered as agreed with the courier (matresses ad furniture) you will be charged a freight fee for the redelivery of your items, irrespective of the initial freight fee charged.
If you are unable to receive the item in person, you may elect to provide Authority To Leave (ATL). If you provide ATL, your order will be left unattended at the destination address you have specified.
We sure you don't want your high value orders being damaged or stolen after being left behind, so we reserve the right to withhold the option of ATL for any order at our discretion.
Because we can't control what happens to your order if it's left unattended, we are not liable for any loss, damage, or theft that may occur as a consequence of your ATL, and your order will not be replaced under any circumstances.
WILL YOU ASSEMBLE MY BED?
Yes. For an additional fee our professional delivery team can unwrap and assemble your order within the Sydney Metro Area. Please phone 1300 112 337 to find out if this service is available in your area and to access a full quote.
WILL YOU REMOVE MY OLD MATTRESS / BED?
Yes, within the Sydney Metro Area and for a small additional fee our delivery team will remove your old mattress and either donate the mattress to a charitable organisation or dispose it in an environmentally friendly manner. It will cost $50 to remove a mattress and $100 to remove the mattress and base ($50 per item)
If you live outside Sydney please phone 1300 112 337 to find out if this service is available in your area. Alternatively, arrange collection with your local council.
WHAT HAPPENS IF MY GOODS ARE DAMAGED ON DELIVERY?
In the unlikely event that an item is found to be damaged or defective on receipt, please contact us on 1300 112 337 within 24 hours. We will replace any item that is found to be defective at the time of delivery. Please be aware that items which are accepted in good condition within a 7 day period of receipt) are deemed "undamaged". As such any items noted to the seller after this period will not be subject to our refunds or exchanges policy. Please be sure to check your items thouroughly on receipt in order to negate this possibility.