BedsOnline offers only the highest quality products at the lowest possible price giving you the best value anywhere. Bottom line - we want you to be happy with your purchase. While we make every effort to insure your order is problem free, if you need any additional service, please call our BedsOnline Customer Support on 1300 112 337. We aim to solve any problem that may arise efficiently and with minimum inconvenience to our customers. Our aim is for our customers to feel 100% satisfied with their BedsOnline experience.